OK2Pay Privacy Policy

1. Introduction

Satori OK2Pay Pty Limited (ACN 677 795 729) and Satori Australia Pty Limited (ACN 099 983 418) (collectively referred to as "Satori OK2Pay," "we," "our," or "us") are committed to protecting your privacy.

We adhere to the Privacy Act 1988 (as amended), including the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, disclose, and store personal and sensitive information. It also explains your rights to access and correct this information.

We may update this Privacy Policy from time to time. The latest version will always be available on our website: OK2Pay Privacy Policy

2. Information We Collect

We collect and hold the following types of personal information:

• Identification Information: Name, date of birth, driver's license, passport, etc.
• Contact Information: Address, phone number, email address.
• Financial Information: Bank account details, transaction history, payments.
• Business Information: Employment details, company information.
• Technical Data: IP addresses, device information, website interactions.

3. How We Collect Personal Information

We collect personal information through:

• Our website, forms, and applications
• Customer service interactions (phone, email, live chat)
• Third-party services (financial institutions, with consent)
• Publicly available sources where legally permitted

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing our payment processing services
• Verifying your identity and complying with legal requirements
• Communicating with you about our products and services
• Managing risk, fraud prevention, and security
• Improving our website and customer experience
• Meeting regulatory and compliance obligations

We do not sell or rent your personal data to third parties.

5. Disclosure of Personal Information

We may share your information with:

• Affiliated companies within the Satori OK2Pay group
• Financial institutions and payment processors
• Regulatory and law enforcement authorities (if required by law)
• Service providers assisting in our operations
• Business partners (with your consent)

We will be permitted to disclose personal information provided by our customers to its service providers to enable the service providers to exercise their rights and perform their obligations pursuant to their agreement with us

6. Data Security & Storage

We take data security seriously and implement the following measures:

• Encryption of sensitive data
• Secure storage and access controls
• Regular security audits and monitoring
• Employee training on data protection

7. Access & Correction of Personal Information

You have the right to:

• Access the personal information we hold about you
• Request corrections if your data is inaccurate

To make a request, contact us at: privacy@ok2pay.co

8. Complaints & Contact Information

If you have concerns about how we handle your personal information, you can:

1. Contact our Privacy Officer at privacy@ok2pay.co
2. If unresolved, lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website.
Latest version: https://satorigrp.com/legal/privacy-policy/OK2Pay_Privacy_Policy.html
Last updated: 22 May 2025